Fletcher Smith's Merchanting Services Division offers customers efficient and resourceful procurement of a wide range of spare parts and consumable items. Merchanting Services has the buying power and the international network to provide customers with an efficient, fast and cost-effective procurement service.

Through our head office and regional office in Miami we have access to suppliers in Europe, the USA and the Far East for equipment and spares to be shipped to our customers around the world.

Almost anything required by a sugar estate can be supplied, including medical supplies, agricultural equipment, vehicles and spare parts, office supplies.

The division is staffed by a dedicated team of specialists, including buyers and exporters. Our buyers ensure that customers receive the best deal and all orders are regularly progressed to ensure timely delivery. We also arrange export packing, despatch and insurance with comprehensive documentation for each shipment.

Key account managers are assigned to those customers who regularly place large volume orders. Each manager takes special responsibility for administering the account and responding personally to the customer's needs.